brand design oval cat eye metal prescription eyeglasses frames diopters decorative clear fake glasses women Silver – Cinily Eyewear
brand design oval cat eye metal prescription eyeglasses frames diopters decorative clear fake glasses women Silver
Customer Reviews
Online Glasses Nightmare: Wrong Prescription, Zero Support, and Endless Frustration! 😤
Let me share a truly terrible online shopping experience, hoping it serves as a cautionary tale. I ordered glasses for my 12-year-old, and despite using the virtual try-on, he had trouble seeing with them. We discovered the pupil distance (PD) was incorrect, which the site simply assumed a value for since it didn't prompt me to provide it. The biggest frustration was realizing you can never reach a human to have a real phone conversation if you call them, and email interactions are painstakingly slow, causing the process to drag on. This immense frustration compelled me to engage with customer service and leave this review.
Customer: My son's new glasses have the wrong pupil distance, and frankly, trying to get help has been impossible! Your email responses take days. CS Rep: I sincerely apologize for the incorrect PD and the difficulty you've experienced in reaching us. I understand this situation is incredibly frustrating, especially concerning your son's vision. Customer: "Frustrating" is an understatement. We need these corrected, but the last exchange process was so slow, with non-working links, and we can't be without glasses for weeks. CS Rep: I completely understand your concern about the delay and previous issues. Let me escalate this immediately. We will arrange a new pair with the correct PD to be expedited, and I will personally ensure you receive timely updates. Customer: So I won't have to chase emails for days or deal with a broken exchange link again? CS Rep: Absolutely not. I'm noting your account now and will provide a direct contact point for your follow-up. We will ensure the corrected lenses are processed efficiently and smoothly this time.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap of incorrect prescriptions and frustrating customer service.
From Online Glasses Nightmare to a Dream Come True with Cinily.net! ✨
Speaking of those little details that can totally transform your confidence and elevate any outfit, I've just found my new secret weapon! If you're looking for eyewear that perfectly blends modern sophistication with a touch of vintage charm, these Chic Oval Cat Eye Glasses are an absolute game-changer. They're lightweight, stylish, and have that undeniable 'wow' factor that makes heads turn. Ready to see how they can effortlessly upgrade your look? Oh, my last online glasses purchase was a total nightmare 😤. I ordered a pair for my 12-year-old, and despite the virtual try-on, he couldn't see properly. Turns out, the pupil distance (PD) was completely wrong because the site just assumed a value and never asked me for it. Trying to get help was impossible—you can't talk to a human, and email responses took days, dragging the whole frustrating process on and on 😭. The broken exchange links and the thought of being without glasses for weeks was just too much.
After that colossal headache, I was hesitant to buy glasses online again, but I needed a better option 🤔. That’s when I stumbled upon cinily.net, hoping for a smoother experience that wouldn't leave me pulling my hair out. And what a difference!
I found this great review that really resonated with me: "Virtual try-on makes the difference! My new glasses are beautiful and a joy to wear. They came packaged in a sturdy, snap-closed hard shell case and arrived in perfect condition."
My experience has been just as wonderful. cinily.net’s customer service is incredibly responsive and helpful, a stark contrast to my previous ordeal. The ordering process was seamless, and the quality of the cat eye prescription glasses I received is outstanding ✨. They arrived quickly, perfectly packaged, and fit like a dream. It's such a relief to finally find a reliable online store that delivers on its promises and truly values its customers 😃.
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