Square Glasses Women Frames Vintage Cat Eye Frames For Men Glasses Transparent Prescription Myopia Eyeglass 1 / United States – Cinily Eyewear
Square Glasses Women Frames Vintage Cat Eye Frames For Men Glasses Transparent Prescription Myopia Eyeglass 1 / United States
Customer Reviews
Lost $347, No Glasses, No Refund: A Customer Service Nightmare! 😱
I'm here to share my absolutely terrible online shopping experience, hoping it serves as a warning for others. My direct feeling and conclusion about this company is that their customer service is horrible. I followed their 14-day return policy, used their authorization, and shipped my glasses back via UPS as they recommended, yet I've received no credit or contact of any kind. This has become a total waste of $347 for me, and I've already sent the product back with their authorization form! I felt compelled to leave this review and try to engage with customer service because their automated systems and robot chats lead to circular frustration, and there's no working phone number to speak to a human about this critical issue.
Customer: I sent my glasses back almost two weeks ago with your return authorization, using UPS as recommended, and I still haven't received my $347 credit. What is going on? CS Rep: I understand your frustration, and I sincerely apologize that you haven't received your credit yet. May I please have your order number so I can investigate this for you? Customer: My order number is [Customer provides order number]. This is unacceptable. I followed your policy to the letter, and now I'm out $347 with no glasses and no refund. Your phone number leads to robot chat, and it's impossible to get help! CS Rep: Thank you for that. I see the return was initiated. I am immediately escalating this to our finance department to investigate the delay and ensure your refund is processed. You should receive a confirmation email within 24-48 hours. Customer: So I just have to wait again after being ignored by bots? I've been waiting for weeks and keep getting nowhere. I need assurance this will actually be resolved this time, not just another empty promise. CS Rep: I completely understand your concern and frustration. I've marked this as urgent and will personally follow up to confirm the processing of your refund. I sincerely apologize again for the inconvenience and the delay you've experienced.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
From Nightmare to Dream! ✨ How Cinily.net Redeemed My Online Eyewear Experience After a $347 Loss! 💖
I've been absolutely loving how these glasses have transformed my look and boosted my confidence. The unique blend of vintage charm and modern design is simply captivating, and I've received so many compliments! If you're ready to experience this incredible style upgrade for yourself, you have to check out these amazing Vintage Cat Eye Frames. They truly are a game-changer! My last online eyewear purchase was an absolute nightmare 😤. I was left completely frustrated and out of $347 after following their 14-day return policy to the letter. I returned my glasses via UPS, got their authorization, and yet weeks later, no credit, no contact. Their automated systems and robot chats were a circular frustration, and there was no working phone number to speak to a human about this critical issue. It felt like a total waste of money and effort 😭.
After that terrible experience, I was extremely hesitant to try ordering glasses online again. But my old frames were falling apart, and I desperately needed new ones. I saw an ad for cinily.net and, feeling a bit desperate for a better experience and hoping for something more reliable, I decided to give them a shot 🤔.
And it immediately felt different. I saw a review that resonated with my new experience: "I am leaving a five star review in accordance with the ease of ordering and the virtual help I received online from Nicole, when I had a question. So far so good. I have ordered before and was very pleased with my glasses and I’m sure I will be again."
From the moment I started browsing, the cinily.net website was incredibly user-friendly and intuitive. Finding the perfect pair of Square Glasses Women Frames Vintage Cat Eye Frames For Men Glasses Transparent Prescription Myopia Eyeglass was a breeze ✨. The selection of prescription glasses was impressive, and the prices were genuinely affordable. Unlike my previous ordeal, their customer service was responsive and genuinely helpful when I had a small query before ordering. My order arrived quickly, and the glasses are perfect – comfortable, stylish, and the prescription is spot on! I couldn't be happier with the quality and the smooth, frustration-free experience. What a relief! 😃
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